Be prepared to provide your policy number, the date of the incident and as much detail about the damage as possible.
Ensure safety: Move vehicles and people to a safe location. Call police and medical assistance if necessary to treat injuries. Obtain information concerning:
Photograph the accident scene with a portable camera or cell phone. Contact us or your insurance company to report the accident as soon as possible. DO NOT admit fault.
The Claim Adjuster assigned to your case will contact you to review the facts of the accident and may, with your permission, record the conversation. The adjuster will ask questions about the accident. Answer to the best of your ability and recollection.
After your claim is reported, the carrier will typically send an adjuster to inspect your vehicle and to estimate the repairs. If there is a possibility your vehicle may be a total loss, the adjuster will also record all appropriate information about your vehicle and rate its condition for the valuation process.
If you have any questions or concerns please contact us for assistance.
Ensure safety: Evacuate the building and call the fire department. Report the loss: Call your agent or your insurance company to report the loss. Be prepared to provide your policy number, the date of the incident and as much detail about the cause of the loss as possible. Mitigate damages: If possible, once the fire is out and it’s safe to do so, take reasonable steps to prevent further damage, e.g., make temporary repairs to secure the building. Engage a contractor: Select a contractor of your choice to prepare a scope of damage and complete a repair estimate. DO NOT Make any commitments to make payments without first talking with your adjuster.
The adjuster assigned to your case will contact you to review the facts surrounding the loss and may, with your permission, record the conversation. Answer the adjuster’s questions to the best of your ability and recollection.
Report the loss: Call your agent or your insurance company to report the loss. Be prepared to provide your policy number, the date of the incident, and as much detail about the loss as possible. Mitigate damages: Take all necessary and reasonable steps to prevent further damage, e.g., tarp roof if necessary to prevent interior water damage. Engage a contractor: Select a contractor of your choice to prepare a scope of damage and complete a repair estimate. DO NOT Make any commitment to make payments without first talking with your adjuster.
The adjuster assigned to your case will contact you to review the facts surrounding the loss and may, with your permission, record the conversation. Answer the adjuster’s questions to the best of your ability and recollection.
Time is of the essence. Note the date you were served and the method of service, e.g., by mail or by personal delivery. Call your agent to advise you’ve been served with a lawsuit and provide the agent with a copy of the Summons and Complaint. If you have documents pertaining to the situation leading up to the lawsuit, secure and retain them. DO NOT Discuss the matter with anyone other than your agent, insurance company adjuster, or the attorney hired to defend you.
An adjuster will be assigned to the file and will contact you to discuss the facts leading up to the filing of a lawsuit and may, with your permission, record the conversation. Answer the adjuster’s questions to the best of your ability and recollection.
If you have any questions or concerns at any time during this process, call us for assistance.
Report the loss: If you have been evacuated by a civil authority due to a wildfire event, many homeowners policies provide coverage for your additional living expenses, even if your home does not suffer direct damage. Call your insurance company directly to report the loss. Be prepared to provide your policy number, the date of the incident, and as much detail about the loss as possible. Keep your receipts: If you incur expenses for lodging and/or meals before you are contacted by your adjuster, keep all of your receipts to submit for consideration. Additional living expenses are those over and above your usual expenses that you would have incurred had the loss not occurred. Mitigate damages: Take all necessary and reasonable steps to prevent further damage. Engage a contractor: Select a contractor of your choice to prepare a scope of damage and complete a repair estimate. DO NOT Make any commitment to make payments without first talking with your adjuster.
The adjuster assigned to your case will contact you to review the facts surrounding the loss and may, with your permission, record the conversation. Answer the adjuster’s questions to the best of your ability and recollection.
If you have any questions or concerns about the handling or resolution of your claim, please contact us for assistance.
Report the loss: Call your agent or your insurance company to report the loss. Be prepared to provide your policy number, the date of the incident, and as much detail about the cause of the loss as possible. Mitigate damages: Take all necessary and reasonable steps to prevent further damage, e.g., begin dry out of your property to prevent further damage. Engage a contractor: Select a contractor of your choice to prepare a scope of damage and complete a repair estimate. DO NOT Make any commitments to make payments without first talking with your adjuster. Note: Water can come from many sources. Only your insurance adjuster can confirm if coverage exists for your loss.
The adjuster assigned to your case will contact you to review the facts surrounding the loss and may, with your permission, record the conversation. Answer the adjuster’s questions to the best of your ability and recollection.
If the damage is extensive or involves loss to unusual items (antiques, valuable documents, etc.), contact us for further assistance.
Mitigate damages: Take all necessary and reasonable steps to prevent further damage, e.g., remove trees from your dwelling, or tarp roof if necessary to prevent interior water damage. Engage a contractor: Select a contractor of your choice to prepare a scope of damage and complete a repair estimate. DO NOT Make any commitment to make payments without first talking with your adjuster.
Please call your insurance company to report the loss. This is the most efficient way to report your claim. Be prepared to provide your policy number, the date of the incident, and as much detail about the loss as possible.
Please call your nearest office to report a loss. Be prepared to provide your policy number, the date of the incident and as much detail about the damage as possible.
The adjuster assigned to your case will contact you to review the facts surrounding the loss and may, with your permission, record the conversation. Answer the adjuster’s questions to the best of your ability and recollection.
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